Keynote Address

 
Reliabilityweb.com and Uptime Magazine Present
Reliability 2.0 Conference
High Performance Reliability Management

Featuring:
RCM-2010 Reliability Centered Maintenance Managers Forum
RCA-2010 Root Cause Analysis Symposium
EAM-2010 Enterprise Asset Management Summit
Hyatt Regency Bonaventure Conference Center and Spa
Fort Lauderdale Florida, USA
April 20-22, 2010
Bonus Activity on April 19

 
Using Reliability Centered Maintenance And Root Cause Analysis To Improve Business Performance
by Joe van Gils, Mechanical Assets Specialist, Watercare Services Ltd. (New Zealand)
 
“The story of how Watercare used a good result in an industry benchmarking exercise to initiate a project that resulted in world class performance in just four years.”
 
Watercare Services Limited is New Zealand's largest company in the water and wastewater industry.  In 2002 Watercare, participated in Water Services Association of Australia (WSAA) industry benchmarking exercise that included 18 water utilities from across Australia, New Zealand and the United States and looked at Mechanical and Electrical Maintenance Practices.  Following this exercise it was highlighted that Watercare were in the top quartile for performance & cost, but driven by the need to do better and become a leader in its field, Watercare set about the introduction of a Maintenance Pyramid Concept to improve their performance.  This presentation addresses:
 
·         The framework and challenges
·         Improvements required and changing expectations
·         Why the maintenance pyramid approach was chosen
·         Identifying the key elements of the maintenance pyramid approach
·         Implementation and staging
·         Integration of systems
 
The Watercare target? Become the best performer based on minimum sustainable cost.  A number of other continuous improvement projects were also kicked off in business information systems, procurement, waste reduction etc...
 
Watercare’s drive to reduce costs and maintain service levels, has been recognized by central government and one of the major reasons, why Watercare has been selected to become the sole water company for Auckland, resulting in 6 local water retail companies, now being integrated within Watercare by Nov 1st 2010.  This merger will make Watercare one of the largest Water companies within the Southern Hemisphere. 


 

Questions?  Call USA Toll Free: (888) 575-1245 or International: +1-239-333-2500